Same-Day Delivery Statistics and Facts (2025)

Introduction

Same-Day Delivery Statistics: In today’s competitive market, strategies are important, especially depending on your industry. If your business involves delivering products to customers, focusing on fast delivery is essential. Globally, same-day delivery is now a standard in many industries. Fashion stores, food companies, medical suppliers, car accessory makers, and many others offer same-day delivery to their customers. Same-day delivery means getting customers’ orders to them within a few hours or a certain time on the same day they place the order.

The goal is to get products to customers as quickly as possible, all on the same day. We shall shed more light on same-day delivery statistics in this article.

Editor’s Choice

• Same-day delivery Statistics stated that almost 88% of shoppers are willing to pay extra for same-day delivery.
• Offering same-day delivery can double the rate at which online shoppers make purchases.
• 36% of U.S. online shoppers choose same-day delivery, based on recent statistics.
• Over 25% of customers would abandon their cart if same-day shipping weren’t available.
• 81% of shoppers wish same-day shipping, and 62% prefer even faster delivery.
• Online stores can develop their partner’s advantage by more than 85% by providing same-day delivery.
• Same-day delivery Statistics stated that around 49% of shoppers say they are more likely to buy online if same-day delivery is an option.
• 51% of retailers already offer same-day shipping, and 65% more plan to start offering it within two years.
• The U.S. same-day delivery market is valued at around $8 billion and is expected to grow by over 12% from 2023 to 2028.

What is Same-Day Delivery?

Same-day delivery is a service that ensures customers get their orders on the same day they make the purchase.

Once an order is placed online, it is quickly processed, packed, and shipped from the warehouse or store, all within hours. A delivery driver then picks up the order and heads straight to the customer’s address, making sure it arrives the same day. This is how same-day delivery works.

(Reference: statista.com)

For example, DTDC offers same-day delivery in certain cities with their DTDC Prime service. This service provides fast delivery within the city at an affordable price.

To give you an idea of the cost, delivering a 500-gram package within the same city with DTDC Prime can cost between INR 80 and INR 250. For a 1-kilogram package going to a different state, the cost can range from INR 300 to INR 750.

But there’s a catch: customers must place their orders before a specific cut-off time to get same-day delivery. This allows enough time for businesses to process and deliver the orders on the same day.

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Same-Day Delivery Market Size By Market.us

• The Global Same Day Delivery Market is expected to grow from USD 10.1 billion in 2023 to USD 66.8 billion by 2033, with a CAGR of 20.8% during the forecast period from 2024 to 2033.
• In 2023, the Domestic Segment captured over 78.3% of the market share in the Same Day Delivery Market.
• The Retail Segment dominated the market in 2023, holding a 27.2% share.
• The B2C (Business to Consumer) Segment was the prominent end user in 2023, holding a 63.1% market share.
• North America held a significant market share of 31.5% in 2023 in the Same Day Delivery sector.
• Venture capital investments in same-day delivery startups nearly doubled in 2021, reaching around USD 10 billion.
• Gopuff, DoorDash, and Instacart were the top-funded entities in the sector, securing USD 1.2 billion, USD 620 million, and USD 265 million respectively.
• DoorDash’s share price was USD 59.01 as of February 10, 2024, with a market valuation of USD 38.8 billion after raising USD 2.3 billion in 2023.
• Instacart raised USD 265 million in funding, enhancing partnerships with Kroger and Costco, bringing its funding value to USD 39 billion.
• GoPuff raised USD 1 billion in funding in 2023, achieving a funding value of USD 8.9 billion.

General Same-Day Delivery Statistics

• Same-day delivery Statistics stated that nearly 44% of consumers in the U.S. said they would wait up to 2 days for a fast delivery, but 20% fewer consumers are willing to wait if the delivery time is 3-4 days. This shows how important it is to meet the demand for faster shipping.
• More people are shopping online during the holiday season, with 57% of consumers shifting their shopping to online channels last year. Early shoppers spend about 28% more than those who shop closer to the holiday.
• 56% of Generation X and 55% of Millennials prefer shopping online over going to physical stores, which is a trend seen across all generations, especially during the busy holiday season.
• Over 70% of shoppers say convenience (77%) and free shipping (72%) are the main reasons they shop online. The ability to save time and have items delivered to their home is also a big factor in their purchasing decisions.
• Same-Day Delivery Statistics stated that almost 41% of consumers are open to paying for same-day delivery, and 24% would pay extra to have a delivery within a 1-2 hour window.

(Reference: capitaloneshopping.com)

• 72% of Amazon Prime members say free delivery is the most valuable part of the service. One-quarter also value the free two-hour delivery option.
• 61% of U.S. shoppers and 68% of Canadian shoppers say that free delivery is their top consideration when making online purchases.
• Same-day delivery Statistics stated that almost 82% of U.S. consumers would buy more items to get free delivery, and 79% of Canadians feel the same way.
• Around 45% of consumers say that retailers are meeting their delivery speed expectations, but this shows there is still room for improvement in handling growing demand.
• 42% of customers have been affected by data breaches, but most would continue shopping with a company if they took the right actions to fix the issue.
• 61% of consumers expect to receive a promotion in exchange for sharing their personal information when shopping online.
• Although 75% of consumers want same-day shipping, only 50% of retailers offer this service. This is a big opportunity for businesses to meet customer demand.
• Around 97% of consumers say same-day shipping is “fast,” while 95% say the same about next-day delivery.
• Only 20% of consumers were willing to accept delivery delays due to supply chain issues in 2021, showing that customer patience is wearing thin.
• 46% of consumers say reliability is a key factor when choosing a brand or retailer. Once a company is proven to be unreliable, many customers are reluctant to return.

Delivery Time Expectation Statistics

(Reference: scoop.market.us)

• In 2023, customer expectations for delivery times when shopping online were different across various countries.
• In the U.S., many shoppers wanted fast delivery. About 23% expected their orders to arrive the next day or overnight, while 37% hoped for delivery within two days.
• In the UK, 25% of people expected next-day or overnight delivery, and 34% wanted their orders within two days.
• Same-day delivery Statistics stated that Germany had a similar trend, with 20% wanting overnight or next-day delivery, and 37% expecting delivery within two days.
• In Canada, people were more flexible. At the same time, 23% wanted their items the next day or overnight, and 26% expected delivery within two days. Around 31% were okay with waiting 3-4 days.
• France and Italy showed similar habits. About 20% of people in France and 24% in Italy wanted next-day delivery, while more people were willing to wait 3-4 days (31% in France and 32% in Italy).
• In Spain, shoppers were more relaxed about delivery times. Only 21% wanted next-day delivery, and 33% were fine with waiting up to two days.
• In Australia, people’s delivery preferences were spread out. 20% wanted next-day delivery and a similar number preferred delivery within two days or 3-4 days.
• Overall, while many shoppers across these countries wanted quick delivery, like next-day or overnight, many were also willing to wait a few extra days (around 3-4 days), showing a mix of wanting fast service and accepting longer delivery times.

Same-Day Delivery By Product Category Statistics

• In February 2018, there was a noticeable difference between the same-day delivery services U.S. internet users received and what they wanted across different product categories.

(Reference: scoop.market.us)

• For groceries, only 19% of people received same-day delivery, but 64% wanted it.
• In the case of healthcare products, just 4% got same-day delivery, while 46% desired it.
• Speciality snacks, alcohol, and household items had big gaps, too, with only 7%, 5%, and 5% of people receiving same-day delivery, but 42%, 41%, and 28% wanted it.
• Same-Day Delivery Statistics stated that for pet and beauty products, only 4% received same-day deliveries, while 28% and 26% wanted them.
• Electronics and appliances had smaller gaps, with 4% and 2% getting deliveries, but 24% and 22% wanted them.
• Lastly, clothing, shoes, and accessories had 2% of people receiving deliveries, while 21% wanted them.
• This shows there is a clear opportunity to offer more same-day delivery services to meet the growing demand from consumers in many product areas.

Customer Willingness to Pay Online Statistics

(Reference: scoop.market.us)

• In 2023, people had different opinions about paying extra for faster delivery services:
• 46% of people were okay with paying more for same-day delivery, showing that many want their orders as quickly as possible.
• Same-day delivery Statistics stated that almost 28% were willing to pay extra for next-day delivery.
• 11% preferred the option of choosing a specific delivery date, known as nominated delivery.
• Only 5% were willing to pay more for two-day delivery.
• However, 51% of customers said they would not pay extra for faster delivery, meaning a lot of people care more about keeping costs low than getting their orders quickly.
• This shows that while many want quicker shipping, there’s still a large group that prefers to save money instead of paying extra for faster delivery.

Same-Day Delivery Regional Statistics

(Source: grandviewresearch.com)

U.S. Same Day Delivery Market Trends

(Reference: scoop.market.us)

• In 2024, the U.S. held the largest share of the same-day delivery market in North America.
• The main reason for this growth is the rise of online shopping in various industries, such as fashion, electronics, groceries, and pharmaceuticals.
• Consumers want faster service and more convenience, so businesses are offering same-day delivery as a regular option.
• Retailers are also using strategies that combine physical stores and online sales.
• Services like buy-online-pickup-in-store (BOPIS) and curbside pickup are being paired with same-day delivery to provide customers with quicker and more flexible delivery options.

Europe Same Day Delivery Market Trends

(Reference: scoop.market.us)

• In 2024, Europe made up 25.1% of the same-day delivery market, mainly due to the rapid growth of online shopping.
• Same-day delivery Statistics stated that consumers are increasingly buying products like clothing, electronics, and groceries online, expecting fast delivery.
• Innovations in logistics, like automated warehouses, AI-powered route planning, and real-time tracking, have made it easier and faster to deliver products.
• These advancements help businesses work more efficiently and reduce delivery times.

Asia Pacific Same-Day Delivery Market Trends

(Source: mordorintelligence.com)

• The Asia Pacific (APAC) region held 23.1% of the same-day delivery market in 2024.
• The growth in e-commerce across countries like China, India, Japan, and Southeast Asia is driving this trend.
• Increased internet access, smartphone usage, and online shopping have led to more demand for fast delivery.
• China, in particular, was the leader in the APAC region in 2024, with its e-commerce market growing quickly.
• Same-Day Delivery Statistics stated that large companies like Alibaba, JD.com, and Pinduoduo are helping drive this growth. The shift to online grocery shopping and food delivery has also increased the demand for same-day delivery.
• Platforms like JD Fresh and Ele. I offer fast deliveries of fresh produce, meals, and other perishable goods, making same-day delivery an essential service in this area.

Same-Day Delivery Influences Consumer Behaviour

Same-day delivery is changing the way people shop online and their expectations from stores. Here’s how it’s influencing customer behaviour:

(Reference: contimod.com)

• Same-day delivery Statistics stated that almost 49% of shoppers are more likely to buy online if same-day delivery is an option.
• 51% of online shoppers aged 18-34 expect their orders to arrive the same day.
• Having same-day delivery gives online stores an 85% stronger competitive edge.
• Nearly 28% of people save time by shopping online instead of going to physical stores.
• 21% of consumers visit physical stores less often.
• Around 19% of shoppers are willing to pay extra for same-day delivery.
• 18% of people search for coupons or promo codes to reduce shipping costs.
• Roughly 15% of consumers pay more for shipping.
• 14% of shoppers make last-minute purchases to get items in time.

Benefits of Same-Day Delivery

#1. Lower Cart Abandonment

• People often change their minds when shopping online, and one big reason is delivery speed.
• If they need their products quickly, they want a store that offers next-day delivery or are willing to pay extra for faster shipping.
• By offering same-day delivery, you can lower cart abandonment since customers don’t have to wait long.
• Their order will be delivered by the end of the day, which makes them more likely to complete the purchase.

#2. Higher Customer Satisfaction

• When customers get their orders within the promised time, they’re happier with the service.
• If your same-day delivery works well, customers will share their positive experiences, which can bring in more new shoppers.
• Happy customers lead to more sales.

#3. More Repeat Customers

• Having same-day delivery makes your store seem reliable and trustworthy.
• Once customers see how fast and dependable your service is, they’ll come back when they need something urgently.
• This keeps them returning to your store for future purchases.

#4. Lower Inventory Costs

• Same-day delivery helps move your products quickly, so you don’t need to store them for long.
• This reduces your storage costs and saves you money while also making things easier for your customers. It’s a great deal for both sides!

#5. Gain a Competitive Edge

• Offering same-day delivery gives you an advantage over your competitors.
• By offering something extra, like faster delivery, you can meet customer needs and attract more buyers who want their items quickly.

Conclusion

In conclusion, same-day delivery is becoming more important for shoppers and is changing the way people shop online. More and more customers are willing to pay extra for faster delivery, and this is influencing where they choose to shop. Retailers that offer same-day delivery can increase customer satisfaction, reduce cart abandonment, and gain a competitive advantage. As more people want quicker shipping, businesses that offer this service will likely see more loyal customers, higher sales, and lower inventory costs.

Quick, reliable delivery is a key part of online shopping’s future, making same-day delivery essential for businesses looking to succeed. We have shed enough light on Same-Day Delivery Statistics through this article.

Saisuman Revankar

Saisuman is a talented content writer with a keen interest in mobile tech, new gadgets, law, and science. She writes articles for websites and newsletters, conducting thorough research for medical professionals. Fluent in five languages, her love for reading and languages led her to a writing career. With a Master’s in Business Administration focusing on Human Resources, Saisuman has worked in HR and with a French international company. In her free time, she enjoys traveling and singing classical songs. At Coolest Gadgets, Saisuman reviews gadgets and analyzes their statistics, making complex information easy for readers to understand.

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