Online Food Ordering Statistics By Consumer Behavior, Market Share, Spending Per Order and Brands
Joseph D'Souza
Updated · Dec 30, 2024
TABLE OF CONTENTS
- Introduction
- Editor’ Choice
- General Online Food Ordering Statistics
- By Consumer Behavior
- Leading Online Food Delivery Companies by Market Share
- Online Food Ordering Statistics by Spending Per Order
- Most Downloaded Food Delivery Apps Worldwide
- Most Common Times to Order Fast Food
- Online Food Ordering Statistics by Region
- Total Revenue Change in Worldwide Online Food Ordering Between 2017 to 2029
- Online Restaurant Delivery Users in Selected Countries
- Number of Consumers in the Online Food Delivery Market Worldwide
- Online Food Delivery Bookings by Brands
- Dive Deeper into Online Food Ordering
- Conclusion
Introduction
Online Food Ordering Statistics: The demand for online food ordering has surged during the COVID-19 pandemic. As a result, numerous brands have emerged to deliver food directly to people’s homes. Customers can order their meals within minutes and enjoy them without leaving their houses. Despite the lack of physical customers, restaurants have seen significant earnings through online orders. This demonstrates the widespread benefits of the online food ordering industry.
Additionally, the concept of a cold kitchen has emerged as a new business opportunity, allowing individuals to prepare food at home and sell it through delivery apps. Let’s explore the current state of this industry through online food ordering statistics.
Editor’ Choice
- Since COVID-19, 41% of people have increased their habit of ordering food online.
- 59% of restaurants report that millennials mainly order delivery or takeout.
- In 2023, the food delivery and takeout market was worth USD 70 billion worldwide.
- In 2023, Zomato became the top food delivery and dining app, with 52.22 million downloads globally.
- Uber Eats has the lowest bounce rate in the USA at 36.82%. Other brands have higher bounce rates: DoorDash at 38.88%, Grubhub at 39.87%, and Postmates at 44.09%.
- 34% of online food ordering consumers are likely to spend at least USD 50 per order.
- As of January 2024, DoorDash is the leading online food delivery company in the USA with a 66% market share, followed by Uber Eats at 23% and Grubhub at 8%.
- Statista estimates that around 69.9 million Americans will order food online from mobile phones.
- The global online food ordering revenue is expected to reach USD 1.22 trillion in 2024.
- 70% of consumers prefer to order directly from restaurants online instead of using delivery services.
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General Online Food Ordering Statistics
- In 2023, around 44% of consumers ordered food through delivery apps.
- The average age of online food delivery users is around 34 years.
- Online Food Ordering Statistics by demographics show that 55% of online food delivery consumers have a university degree.
- 59% of restaurants report that orders received from millennials are either for delivery or takeout.
- As of 2023, 40% of total restaurant sales were expected to be generated from online food orders.
- 65% of restaurants agreed that online delivery has increased restaurant sales.
- As of 2023, the Food delivery and takeout segment provides a USD70 billion market worldwide.
- Based on estimates by Statista, around 69.9 million Americans will order online food from mobile phones.
By Consumer Behavior
- Around 20% of online delivery consumers use delivery apps at least once a week.
- 57% of millennials prefer food deliveries at home than dining out.
- 31% of Americans prefer to use third-party delivery apps, such as DoorDash Grubhub, once a week.
- Online Food Ordering Statistics show that 41% of individuals increased their habit of ordering food online since COVID-19.
- 33% of consumers are ready to pay higher charges for quicker restaurant delivery services.
- Furthermore, 70% of consumers prefer to order directly from restaurants online instead of using delivery services.
- Online Food Ordering Statistics by Consumer Behavior show that 28% of people order online while spending time with friends.
- In addition, 57% of millennials order online while watching television.
(Reference: statista.com)
- DoorDash Market Share (2024): DoorDash is the leading online food delivery company in the USA with a 66% market share.
- Uber Eats Market Share (2024): Uber Eats holds a 23% market share in the USA.
- Grubhub Market Share (2024): Grubhub accounts for 8% of the online food delivery market in the USA.
-
Bounce Rates (2024): Uber Eats has the lowest bounce rate in the USA at 36.82%, followed by DoorDash (38.88%), Grubhub (39.87%), and Postmates with the highest bounce rate at 44.09%.
Online Food Ordering Statistics by Spending Per Order
(Reference: statista.com)
- Online Food Ordering Statistics show that 34% of consumers are likely to spend at least USD 50 per order while ordering online.
- 26% of consumers spend up to USD 25.
- Only 1% of people stated they do not make online orders, which results in USD 0 in expenses.
Most Downloaded Food Delivery Apps Worldwide
(Reference: statista.com)
- Zomato: Food Delivery and Dining: 52.22 million downloads globally in 2023, making it the leading platform in its category.
- Uber Eats: Food Delivery: 41.3 million downloads globally, ranking second.
- Swiggy Food & Grocery Delivery: 36.84 million downloads globally, ranking third.
- Other popular platforms were DoorDash, ele.me, Foodpanda, pyaterochka, etc.
Most Common Times to Order Fast Food
(Reference: statista.com)
- Dinner: 66% of consumers prefer to order fast food during dinner using delivery apps.
- Lunchtime: 40% of consumers choose to order food online during lunchtime.
- Breakfast: 15% of consumers prefer online food delivery during breakfast
- Late-night snacks: The least common time for online food ordering
Online Food Ordering Statistics by Region
Worldwide
- Online Food Ordering Revenue (2024): The global online food ordering revenue is expected to be valued at USD 1.22 trillion.
- Annual Growth Rate: The online food ordering market is projected to grow at an annual rate of 9.49%, reaching USD 1.29 trillion by 2029.
- China’s Revenue (2024): China is projected to generate the highest revenue in the online food ordering market, amounting to USD 448.90 billion.
- Grocery Delivery Market Volume (2024): The market volume for grocery delivery is expected to reach USD 0.78 trillion globally.
- User Penetration (2024): The user penetration in the meal delivery segment is projected to be 29.8%.
- Meal Delivery Users (2029): The total number of users in the meal delivery market is expected to reach 2.8 billion.
- Grocery Delivery Revenue Growth (2025): The expected revenue growth for the grocery delivery segment is projected at 20.3%.
Total Revenue Change in Worldwide Online Food Ordering Between 2017 to 2029
| Year | Grocery Delivery | Meal Delivery |
| 2017 | 0.13 | 0.11 |
| 2018 | 0.16 | 0.14 |
| 2019 | 0.20 | 0.17 |
| 2020 | 0.32 | 0.25 |
| 2021 | 0.45 | 0.32 |
| 2022 | 0.52 | 0.35 |
| 2023 | 0.64 | 0.39 |
| 2024 | 0.78 | 0.44 |
| 2025 | 0.94 | 0.47 |
| 2026 | 1.06 | 0.49 |
| 2027 | 1.16 | 0.51 |
| 2028 | 1.27 | 0.52 |
| 2029 | 1.38 | 0.54 |
(Source: statista.com)
Asia
- The Asian Online Food Ordering market is projected to grow at a CAGR of 9.29% between 2024 and 2029, reaching 997.90 billion by the forecast period.
- As of 2024, the market value is expected to amount to USD 381.40 billion.
- Furthermore, the average revenue per user (ARPU) in the grocery delivery segment is estimated to amount to USD 340.90 billion in the current year.
- The number of users in the meal delivery market is estimated to reach 1.8 billion by 2029.
- In 2024, the user penetration for meal delivery is projected to amount to 33.7%.
- By 2025, the Asian grocery delivery market is projected to show a revenue growth of 16.8%.
Americas
- According to Online Food Ordering Statistics 2024, the American market is projected to generate revenue of USD 407.50 billion.
- In addition, by 2029, the market volume will reach USD 658.00 billion, growing at a CAGR of 10.06%.
- The average revenue per user in the Grocery Delivery Market is projected to amount to USD 1.11k in the current year.
- The total number of users in the Meal Delivery market will reach 459.5 million by 2029.
- By 2025, the revenue growth in the grocery delivery market is expected to be 26.6%.
Africa
- As of today, the revenue in the online food delivery market in Africa is estimated to reach USD 13.75 billion.
- Furthermore, the projected market volume in the similar year is forecasted to reach USD 8.09 billion.
- The average revenue per user in the grocery delivery segment is projected to amount to USD 56.92.
- The market volume is projected to reach USD 24.96 billion between 2024 and 2029, growing at an annual rate of 12.66%.
- In 2024, the user penetration in the grocery delivery market is expected to be 10.9%.
Australia and Oceania
- As of 2024, the revenue in online food delivery in the Australian and Oceania markets is projected to reach USD 13.44 billion.
- In 2024, in a similar segment, the market volume is projected to reach USD 10.69 billion.
- The average revenue per user is expected to amount to USD 0.96k in the current year.
- The total number of users in the grocery delivery market is expected to reach 14.9 million by 2029.
- The user penetration rate in a similar market is expected to be 25.6% in 2024.
- Moreover, by 2029, the market volume is estimated to reach USD 20.44 billion.
Europe
- In 2024, the European online food delivery market is projected to reach USD 143.10 billion.
- It is estimated that, by 2029, it will reach USD 218.70 billion, growing at a CAGR of 8.85%.
- The average revenue per user is projected to amount to USD 478.10 in the current year.
- As of 2024, the user penetration in the meal delivery segment is estimated to be 31.9%.
- By 2029, considering the Meal Delivery market, the number of users will reach 319.0 million.
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Online Restaurant Delivery Users in Selected Countries
Based on Statista’s survey findings, the following is the share of online restaurant delivery users in selected countries in 2024.
| Country | Share of Respondents |
| United Arab Emirates | 59% |
| Brazil | 55% |
| Thailand | 54% |
| South Africa | 53% |
| Colombia | 53% |
| Malaysia | 53% |
| China | 52% |
| Egypt | 51% |
| Saudi Arabia | 50% |
| Mexico | 50% |
| Peru | 47% |
| Turkey | 47% |
| Indonesia | 46% |
| Portugal | 46% |
| India | 45% |
| Israel | 45% |
| Poland | 45% |
| Spain | 44% |
| Chile | 43% |
| Taiwan | 43% |
| Ireland | 42% |
| Singapore | 40% |
| United Kingdom | 40% |
| Canada | 39% |
| Australia | 39% |
| Dominican Republic | 39% |
| South Korea | 39% |
| Hong Kong | 39% |
| Philippines | 38% |
| Argentina | 38% |
| Netherlands | 37% |
| Romania | 37% |
| New Zealand | 36% |
| Hungary | 36% |
| Pakistan | 35% |
| Vietnam | 35% |
| United States | 34% |
| Italy | 34% |
| Sweden | 34% |
| Nigeria | 33% |
| Germany | 33% |
| Morocco | 33% |
| Kenya | 33% |
| Greece | 32% |
| Austria | 32% |
| Lithuania | 32% |
| Belgium | 31% |
| Finland | 29% |
| Switzerland | 29% |
| France | 26% |
| Czechia | 25% |
| Norway | 23% |
| Serbia | 23% |
| Japan | 8% |
(Source: statista.com)
Number of Consumers in the Online Food Delivery Market Worldwide
| Region | Number of users in millions |
| Asia | 1,900 |
| Europe | 379.2 |
| Africa | 195.9 |
| Central and South America | 170.7 |
| Australia and Oceania | 16.2 |
| North America | 317.5 |
(Source: statista.com)
- Asia (2024): Asia is projected to have the highest number of users in the online food delivery market, with 1,900 million users.
- Europe (2024): Europe is expected to have 379.2 million users in the online food delivery market.
- North America (2024): North America will have 317.5 million users in the online food delivery market.
Online Food Delivery Bookings by Brands
(Reference: statista.com)
- DoorDash: 70% of Americans ordered through DoorDash, making it the leading online food delivery brand.
- Domino’s, Uber Eats, Grubhub, and Pizza Hut: These are other popular platforms in the online food delivery and similar segments.
Dive Deeper into Online Food Ordering
- Evolution of Online Food Ordering: Significant growth occurred in the following decade, with the global online food delivery market expanding more than threefold from 2017 to surpass USD 150 billion by 2020. (Reference: mckinsey.com)
- Market Segments: The online food ordering market is divided into key segments, including meal delivery, grocery delivery, and ready-to-eat meals, catering to diverse consumer needs.
- Current Demand: With rising consumer convenience preferences, the market is experiencing exponential growth. As of 2024, the global online food delivery revenue is projected at USD 1.22 trillion (Reference: Statista).
- Growth Trends: The online food ordering market is expected to grow annually at a rate of 9.49%, reaching USD 1.29 trillion by 2029 (Reference: Statista).
- Role of Artificial Intelligence (AI): AI is revolutionizing the online food ordering experience through personalized recommendations, improved logistics, and enhanced customer support in mid to late 2010.
- The integration of AI deepened in 2020s, with advancements in autonomous delivery systems, such as drones and robots.
- the AI segment within the food and beverages industry was valued at USD 8.45 billion in 2023 and is expected to grow at a CAGR of 39.1% from 2024 to 2030.
- Consumer Behavior: Dinner remains the most preferred time for online food orders, accounting for 66% of total orders, followed by lunch (40%) and breakfast (15%).
- Market Growth by Region: Asia leads the online food ordering market with 1,900 million users in 2024, followed by Europe (379.2 million users) and North America (317.5 million users) (Reference: Statista).
Conclusion
As seen in these Online Food Ordering Statistics, the future of online food ordering is brimming with possibilities. As technology continues to advance, we can expect even more personalized, convenient, and efficient experiences. AI integration, faster delivery options, and a wider variety of cuisines will likely drive further growth in this dynamic market.
Next time you’re craving a delicious meal but feel like something other than cooking, remember that a world of culinary options awaits you with just a few taps, voice commands, or personalized recommendations from your AI food friend. The online food ordering journey is far from over, and the future promises even more exciting ways to explore and savor the world of food from the comfort of your own home.
Sources
Joseph D'Souza
Joseph D'Souza started Coolest Gadgets in 2005 to share his love for tech gadgets. It has since become a popular tech blog, famous for detailed gadget's reviews and companies statistics. Joseph is committed to providing clear, well-researched content, making tech easy to understand for everyone. Coolest Gadgets is a trusted source for tech news, loved by both tech fans and beginners.
